The Globally Competent Engineer: Working Effectively with People Who Define Problems Differently
Downey, Gary. L., Juan C. Lucena, Barbara Moskal, Rosamond Parkhurst, Thomas Bigley, Chris Hays, Brent K. Kesiek, Liam Kelly, Jonson Miller, Sharon Ruff, Jane Lehr, Amy Nichols-Belo. Journal of Engineering Education 95(2) 107-122. April 2006